Last Updated: January 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by Asia Payroll Hub ("we," "our," or "us"), including our payroll outsourcing services, HR technology platform, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By registering for, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.
Asia Payroll Hub provides comprehensive payroll outsourcing services and HR technology solutions, including but not limited to:
To use our Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
You may use our Services solely for lawful business purposes in accordance with these Terms and applicable laws and regulations.
You agree not to:
You are responsible for providing accurate, complete, and timely employee data, payroll information, and other data required for our Services. We are not liable for errors resulting from inaccurate or incomplete data provided by you.
You retain all ownership rights to your data. By using our Services, you grant us a license to use, process, and store your data solely for the purpose of providing the Services.
While we maintain backup systems, you are responsible for maintaining your own backups of critical data.
We strive to provide reliable and continuous access to our Services. However, we do not guarantee uninterrupted or error-free operation and may perform scheduled maintenance that temporarily affects availability.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will provide reasonable notice for material changes that may affect your use of the Services.
You agree to pay all fees associated with your use of the Services as specified in your service agreement or pricing plan. Fees are typically charged monthly or as otherwise agreed upon.
Payment is due according to the terms specified in your service agreement. Late payments may result in service suspension or termination.
We reserve the right to modify our fees with reasonable notice. Continued use of the Services after fee changes constitutes acceptance of the new fees.
Refund policies are specified in your service agreement. Generally, fees are non-refundable except as required by law or as specified in your agreement.
All content, features, and functionality of our Services, including but not limited to software, designs, text, graphics, logos, and trademarks, are owned by Asia Payroll Hub or our licensors and are protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our Services in accordance with these Terms. This license does not include the right to resell, redistribute, or create derivative works.
Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of providing and using the Services. This obligation survives termination of these Terms.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
You agree to indemnify, defend, and hold harmless Asia Payroll Hub, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time by providing written notice in accordance with your service agreement.
We may suspend or terminate your access to the Services immediately if:
Upon termination, your right to use the Services will cease immediately. We may delete your account and data in accordance with our data retention policies and applicable laws.
You are responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and industry standards in your jurisdiction. We will assist with compliance to the extent specified in your service agreement, but ultimate responsibility for legal compliance rests with you.
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations are unsuccessful, disputes shall be resolved through binding arbitration in Singapore in accordance with the rules of the Singapore International Arbitration Centre (SIAC).
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or failures of third-party services.
We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or through our platform. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement between you and Asia Payroll Hub regarding the Services.
If you have any questions about these Terms, please contact us: