HQ: United Kingdom · Markets: Singapore + Indonesia · Model: EOR → planned entities

Challenge

A London-based fintech had product-market fit in Europe and a clear ASEAN go-to-market plan: a Singapore regional lead for banking partnerships, plus Indonesian relationship managers for local merchants. UK counsel was clear that two subsidiaries on day one would burn cash and delay launch — bank accounts, licences, and director availability could easily push incorporation past the planned sales window.

They also needed employment contracts, CPF/IRAS handling in Singapore, and BPJS/tax withholding in Indonesia that would survive a future diligence review if investors asked how Asia headcount was employed. A contractor-only workaround was rejected by compliance.

Approach

We launched a sequenced EOR model aligned to their GTM map:

Governance that satisfied UK counsel

Each hire had a written statement of work between the customer and Asia Payroll Hub, clear manager escalation paths back to London product leadership, and a documented exit/assignment clause for when entities go live. That paperwork mattered as much as payslips — UK counsel wanted proof that EOR was a bridge, not a permanent shadow employer strategy.

Outcome

ASEAN coverage went live while UK counsel sequenced incorporation. First Singapore and Indonesia hires supported partner meetings in the same quarter as the Europe product release. The playbook is summarised for other EU/UK teams in hire in Asia from Europe, with country detail in EOR vs entity in Singapore and Indonesia.

Lessons for European fintechs

Start a similar Asia hire plan